Coronavirus (COVID-19) information

Welcome to Kensington Health!

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Coronavirus (COVID-19) information

Updated - January 21, 2021 

COVID-19 has changed much of our daily lives – but Kensington’s commitment to keeping our community safe hasn’t. We are looking forward to seeing you again. If you have been to our campus before, things may look a little different when you return. We have made some changes to how we operate to keep you and our staff safe.

 If you are new to Kensington, welcome! Please read the information on this page carefully to help you prepare for an upcoming visit. 

The Eye Bank of Canada (Ontario Division) continues to support around-the-clock eye donation and emergency transplantation needs province-wide.

If you have any questions or concerns, please contact us.

We are currently accepting patients by appointment only. To allow for physical distancing in the waiting rooms and time for our team to disinfect between patients, we are operating at a reduced capacity. 

Click here to learn more about what you should know before coming to your appointment. For questions or concerns, please contact us at 416-962-3202.

June 18 update: 

We look forward to seeing you at The Gardens! Please review the Ministry of Long-term Care's visitation policy and our visiting page before your visit. You will need to request a visit using our online portal if you plan to visit without an essential caregiver.

A maximum of 2 general visitors per resident (children under the age of 2 are not counted as a visitor) may visit outdoors at a time, subject to direction from the local public health unit, provided the resident is not symptomatic or isolating. Essential caregivers may also be present at these visits in addition to the general visitors.

For all inquiries regarding designating an essential caregiver, please contact Victoria Vadori, Coordinator of Volunteer Services, at vvadori@kensingtonhealth.org.

Visiting

We are closely monitoring the spread of COVID-19 in Ontario. As always, the safety of our residents and staff is our top priority. At the moment, under Toronto Public Health direction, our visitation policy has been amended and we are limiting the number of essential visitors that are entering our home. Please note that you will be screened at reception before entering the hospice.

For more information, please give us a call at 416-963-9640 ext. 1428, or email Benhilda Chirisa, Administrative Assistant, at bchirisa@kensingtonhealth.org.  

Virtual connections  
As a way of ensuring that we are supporting families to stay connected, we are providing virtual visits. If you would like to book one, please contact us.


We are currently accepting patients by appointment only. To allow for physical distancing in the waiting rooms and time for our team to disinfect between patients, we are operating at a reduced capacity.

Click here to learn more about what you should know before coming to your appointment. For questions or concerns, please contact us at 416-928-2132.

We are currently accepting patients by appointment only. To allow for physical distancing in the waiting rooms and time for our team to disinfect between patients, we are operating at a reduced capacity.

Click here to learn more about what you should know before coming to your appointment. If you have any questions, please call 416-928-9511.

We are currently accepting patients by appointment only. To allow for physical distancing in the waiting rooms and time for our team to disinfect between patients, we are operating at a reduced capacity.

Click here to learn more about what you should know before coming to your appointment. For questions or concerns, please email us at eyeclinic@kensingtonhealth.org or contact us at 416-928-1335.

Recreation Centres:

Although all in-person programming has been cancelled until further notice, we are continuing to serve our clients by providing virtual support to ensure they are not feeling isolated or lonely.

If you are a client, please call 416-597-0841 and press zero to be connected with a staff member that will be happy to support you.

Caregiver Support Group

Our caregiver support group is now virtual. If you would like to participate please contact Rami Shami, Case Manager at the Second Mile club at rshami@kensingtonhealth.org


Day Hospice Program

Although our in-person Day-Hospice Program has been cancelled, we encourage you to attend our online mindfulness classes. For more information, please sign up for the Second Mile Club newsletter using the form below.


Second Mile Club Newsletter

We frequently send our clients updates, tips, exercise videos and more by e-mail. To sign up, please give us your information below.

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For the safety of our volunteers and the residents, some of our volunteer roles have been suspended. Volunteers are currently providing support in essential roles only, including kitchen and reception at Kensington Hospice, and supporting same-day medical services at 340 College St.

For questions or concerns, please contact us.