Outbreak Updates & Visitor Information

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Outbreak Updates & Visitor Information

We follow Toronto Public Health guidance to keep our community safe. Thank you for your cooperation — we look forward to seeing you soon!


Current Outbreak Status

Last updated: July 7, 2025 

There are currently no outbreaks at the Gardens at Kensington Health

Visitor & Essential Caregiver Guidelines

  • Sign in at the entrance of either building. 
  • Self-screensanitize handsand take a mask (optional). 
  • If visiting a resident in isolation, PPE is available in the yellow caddy in their room. 
  • Essential Caregivers (ECGs) may visit at any time. 
  • Do not visit if you are experiencing symptoms (e.g., fever, cough, sore throat). 



While Visiting 

  • Masks encouraged (as of April 7, 2025). 
  • Maintain hand hygiene:
    • When entering or exiting the building 
    • Before/after entering a resident’s room 
    • Before/after eating or providing care 
    • After using the washroom 
  • Stay up to date on vaccinations (flu, COVID-19, etc.). 

During an Outbreak 

If a Resident Home Area (RHA) is in outbreak:

  • Only ECGs may visit. General visitors are not permitted. 
  • Visitors are advised to check in at the nursing station before entering the Resident Home Area on outbreak.
  • ECGs must wear a surgical mask in the respiratory outbreak area. 
  • KN95 masks available at reception if preferred. 
  • If visiting a resident who is in isolation: 
  • Visit only that resident. 
  • Leave immediately after your visit. 
  • The resident should stay in their room and not access common areas. 

  Thank you for helping keep everyone safe!

For more information contact: Ehsan Adiban, Director of Professional Practice and IPAC at eadiban@kensingtonhealth.org 



More About Essential Caregivers

To designate an essential caregiver, we ask that you complete this Essential Caregiver Request form and submit it to Kensington.

For questions about designating an essential caregiver, please contact us at bookingadmin@kensingtonhealth.org 

Please note: 

  • There is a limit of 4 essential caregivers per resident. 
  • Essential caregivers must be at least 16 years of age.  
  • Essential caregivers will be allowed to visit only one resident at a time if a unit is on Outbreak. 

Resources

We encourage you to read the resources below in advance of your visit.