Outbreak Updates & Visitor Information

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Outbreak Updates & Visitor Information

We follow Toronto Public Health guidance to keep our community safe. Thank you for your cooperation — we look forward to seeing you soon!


If there are no changes to the webpage content, there is no new update to share and the information remains the same.


Current Outbreak Status

Last updated: April 20, 2026

N-3W: A confirmed respiratory outbreak was declared by Toronto Public Health on April 20.

N-1E: A confirmed respiratory outbreak was declared by Toronto Public Health on April 19.

  • Only Essential Caregivers allowed to visit; please check in at reception.
  • No general visitors during the outbreak.
  • You must wear a surgical mask on this resident home area (RHA).


Kensington Team, Visitor & Essential Caregiver Guidelines

  • Do not come to the Gardens if you are feeling unwell, including symptoms such as fever, cough, or sore throat. Please complete the self-screening questions below before entering.
  • Proper hand hygiene (sanitizing) is required upon entry and throughout your visit.
  • Masking is strongly recommended as of March 22, 2026.
  • Visitor logbook: Please sign in before your visit and sign out when leaving at the entrance of either building.
  • Visiting a resident on an outbreak floor: Only Essential Caregivers (ECGs) may visit during this time. Personal protective equipment (PPE) is available in the yellow caddy located in the resident’s room.

Keep up with respiratory illness trends across the province by visiting the Ontario Respiratory Virus Tool by Public Health Ontario. It offers clear and timely data on COVID 19, influenza, RSV, and other respiratory viruses. Explore case trends and stay informed.




While Visiting 

  • Masks required (as of December 1, 2025). 
  • Maintain hand hygiene:
    • When entering or exiting the building 
    • Before/after entering a resident’s room 
    • Before/after eating or providing care 
    • After using the washroom 
  • Stay up to date on vaccinations (flu, COVID-19, etc.). 

During an Outbreak 

If a Resident Home Area (RHA) is in outbreak:

  • Only ECGs may visit. General visitors are not permitted. 
  • Visitors are advised to check in at the nursing station before entering the Resident Home Area on outbreak.
  • ECGs must wear a surgical mask in the respiratory outbreak area. 
  • KN95 masks available at reception if preferred. 
  • If visiting a resident who is in isolation: 
  • Visit only that resident. 
  • Leave immediately after your visit. 
  • The resident should stay in their room and not access common areas. 

  Thank you for helping keep everyone safe!

For more information contact: Ehsan Adiban, Director of Professional Practice and IPAC at eadiban@kensingtonhealth.org 



More About Essential Caregivers

To designate an essential caregiver, we ask that you complete this Essential Caregiver Request form and submit it to Kensington.

For questions about designating an essential caregiver, please contact us at bookingadmin@kensingtonhealth.org 

Please note: 

  • There is a limit of 4 essential caregivers per resident. 
  • Essential caregivers must be at least 16 years of age.  
  • Essential caregivers will be allowed to visit only one resident at a time if a unit is on Outbreak. 

Resources

We encourage you to read the resources below in advance of your visit.