Outbreak Updates & Visitor Information

Welcome to Kensington Health!

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Outbreak Updates & Visitor Information

We look forward to seeing you at Kensington's Hospice and Palliative Care program! If you plan to visit, please note that certain entry requirements may be in place, in accordance with Toronto Public Health recommendations. Thank you for doing your part in helping to keep our community safe.


Last updated: October 6, 2025

Visitor Policies 

Respiratory illnesses such as influenza and COVID-19 can spread quickly during the colder months. The safety of our residents, volunteers, and staff remains our top priority. We continue to follow all guidance from the Ministry of Long-Term Care and Toronto Public Health on Infection Prevention and Control (IPAC) measures, while also taking additional steps to protect our community.

We all play an important role in reducing the risk of respiratory illness outbreaks. Visitors can help keep everyone safe by following these practices:

  • Self-screen before visiting. If you are experiencing symptoms such as fever, cough, or sore throat (as listed on our self-screening poster), please postpone your visit until you are symptom-free.
  • Masking: All visitors to the Hospice are currently required to wear a mask at all times, except when visiting a resident in their room or while eating or drinking with a resident in communal spaces.
  • Hand hygiene: Clean your hands frequently and thoroughly during your visit.
  • Vaccinations: Stay up to date on your influenza, COVID-19, and other recommended vaccinations.

From time to time, the Hospice may experience an outbreak, which may require changes to visiting policies and safety practices. An outbreak is defined as one or more residents testing positive for a respiratory illness.

If an outbreak is declared, family and friends may still visit their loved one. Please check in with the Nurse Manager for details on any additional precautions. Visitors will be required to wear personal protective equipment (PPE), including a mask, eye protection, and gown.

We know these precautions can be challenging, and we truly appreciate your patience, understanding, and support as we continue working together to protect our community.

 

For more information contact:  

Teresa Romeo. Registered Nurse

Admissions and Education Specialist

416-964-5577 Ext. 81438

tromeo@KensingtonHealth.org

 

Resources to stay safe

We encourage you to read the resources below in advance of your visit.